A Gardeners Forum Forums General Discussion The Plants and Flowers Forum Had a small Chat with Lowes over a 2 dead Begonias

:yikes$Lowes
I bought 2 begonia bulbs for $ 9.99 in March....They didnt grow at all .
So I took my slip an the cardboard back to see what they would do.$10.oo to me is a lot of money.
I asked the 2 ladies at that counter what they could do about this. They said nothing . You have to bring the dead plant in . I laughed an said it rotted , just how do I do that >
Did you plant it they said. I said yes, and it didnt grow. No no no they said.
So they hollered for the manager of the plants part. TOld him.
I said this is completely ridiculas . Here is my slip an my card that held it with a photo on it .. In color .. How can you doubt me> (I raised my voice at that )
OK ok give her money back.. Tee hee I won.

dodge

Good going, Dodge. Most of us don't bother and that is why they have the guarantees that they do.

Thanks Tina,
I know Gurneys will send you new plants, So I had the card from the company an they said to email them.
I thought I will try.

Hd an son always send me to do stuff like that, cause I can do it better>LOL
Quite a role I play here .

dodge

I feel if a company has a guarantee like Lowe's and Home Depot, we shouldn't feel bad for taking advantage of it. I have returned several perennials that died or didn't survive the winter, with the receipt which I always keep. I've even taken back the dead stem with some dirt to show it didn't live thru winter. I spend a lot of money on plants and if I can get my money back on ones that die, I won't hesitate to do so.

I do not do busimess with Gurney's--ever. They sent me what wwas supposed to be a dormant clumb birch. It was a dead clumb birch. getting them to honor that warrenty was a nightmare. So, my DH put in a soft maple () & we never ordered anything from them again. I really wanted a clump birch.
That was a long time ago--the planted soft maple is around 30-40 ft tall now & was planted in 1987-ish

They replace anything I had problems with. Helleborus..
Thought to be dead, I told them , they sent more. Here in the following year, all of them came up>LOL That was something.

However thomas /Morgan are good.

That is sorta weird bring in any dead thing . How do they know what it is ?

dodge

nope Dodge they think it is normal as that is their policy. :wink:
example:
We took back to Home Depot a huge tree that had died---dirty roots & all--they took it back & cheerfully refunded our money.

I will know for the next time.

Take you dead bodies to lowes.....For viewing.



good grieff

Well that is one way to look at it

You must have the receipt to return a plant at Lowes, and the receipt will at least identify it as a perennial...but I suppose they wouldn't really know what it was if it's dead...and I suppose you could just return any old dead plant and say it was the one on the receipt. I don't think or would like to think most people wouln't do that, though.

Had the receipt with me. I said this is so stupid.LOL